Refund Policy

If generation fails after payment

You are never charged twice. If your payment succeeds but generation fails, your order stays unlocked and we automatically retry. If we ultimately cannot deliver your pack, you receive a full refund to the original payment method.

If the pack doesn’t look like you

Report it with the “Doesn’t look like me” button on your pack. Every paid pack includes one complimentary regeneration for a materially poor identity match. If the regenerated pack is still materially poor, contact support for a refund review.

What isn’t refundable

Because packs are generated on demand at real compute cost, delivered packs that match your references and chosen style are not refundable for taste or style preference — try the free preview first to judge quality. Statutory rights under Indian consumer law are unaffected.

Processing

Approved refunds are processed through Razorpay within 5–7 business days.